- South Hadley Electric Light Department
- 85 Main Street, South Hadley, MA
- 01075-2797
413-536-1050
Office hours are Monday through Friday, 8:30 a.m. to 4:30 p.m.
What Makes SHELD Different
The South Hadley Electric Light Department is one of 40 municipal utilities in Massachusetts, each independently owned by the communities they serve. This makes us very different from the state's large, private utilities.
Because the people of South Hadley — not out-of-town investors — own SHELD, all utility benefits flow back to our customers in the form of lower rates, better service, and enhanced community programs.
Three local citizens, elected by the people of South Hadley, serve on our Light Board. The Board sets utility policy and oversees operations through the Department's Manager. Decisions are guided by the traditional municipal utility values of outstanding service and low, competitive rates.
Quick Links
- Start or Stop Service
Residential | Business - Payment Options
Residential | Business - Save Energy and Money
Residential | Business - Safety
Residential | Business - Report a Concern
Residential | Business - Information and Requirements for Electric Service
- Service Request Form







