South Hadley Electric Light Department

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  • South Hadley Electric Light Department
  • 85 Main Street, South Hadley, MA
  • 01075-2797

413-536-1050

Office hours are Monday through Friday, 8:30 a.m. to 4:30 p.m.

Directions

Start or Stop Service

To start your electric service, call us at 413-536-1050 or drop by our office at 85 Main St., South Hadley. Our office is open Monday through Friday, 8:30 a.m. to 4:30 p.m., excluding holidays. There is no fee for initiating or canceling an account.

All customers must complete and sign a service application either by mail, fax or in person at our office. In addition to your signature, you will need to provide your Social Security number and a driver's license or photo i.d.

Security deposits. All commercial and industrial accounts must give surety for service. If you have an outstanding balance from another SHELD account, you must make arrangements to pay that balance before new service is started. Please see SHELD's terms and conditions for electric service for additional information.

Construction project? If you are building a new facility and are planning for electric service, you should call us early in the project. Our engineering staff will need to see your plans and work with you during the construction phase.

To stop your electric service or close your account, you’ll need to visit our office at 85 Main St., South Hadley, fax us the disconnect information at 413-536-0741, or send us a letter.

If you are selling your property, we will need at least three working days notice before the closing so that we can create a final bill. A word of caution — billing will remain in your name until a written notice to terminate is received by our office.

If you need your electric meter moved in order to complete a project, call us at 413-536-1050 and SHELD will unlock the electric meter to allow your electrician to move it. Meter locations must be approved by SHELD. Please see SHELD's Information and Requirements for Electric Service booklet, available at our office, for more information.

If you want your electric service temporarily disconnected, you must make a written request and sign a waiver either by mail, fax or in person at our office. When service is resumed, there is no fee for this service.

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