SHELD supplies positive energy
We’re South Hadley’s hometown utility, bringing the power of local control to electric service in our community. This means we’re committed to our town and the people who live and work here. The result? Outstanding electric service delivered with energy and optimism – now in our second century.
Avoid Scams Claiming to be from the Light Department
There have been a number of telephone calls to Light Department customers threatening to shut off their power unless immediate payment is made.
These calls do not come from us, and they are not authorized by us.
We operate under strict guidelines set by the D.P.U. (Department of Public Utilities). These guidelines require several written notifications (not phone calls) before power is shut off.
Some scammers are sophisticated and leave a telephone number. When that number is called, they answer, giving the name of our Light Department. If you get one of these calls, hang up and call us.
Some scammers make an offer to senior citizens and ask for confidential information such as social security numbers. It's important to realize that we don't have special rates for senior citizens.
Sometimes scammers say they're from the Light Department and offer products. We don't offer LED lights or other products over the phone.
If you get one of these calls, do not give out your credit card information. When in doubt, call us at 413-536-1050