Like Our Facebook PageSHELD requires that licensed electricians performing work provide SHELD a 7 business day notice of such work by submitting a Service Request Form either electronically on our website or in our main office. Licensed electricians performing work in the SHELD service territory are obligated to make themselves aware of our requirement and protocols.
An enforcement fee will be assessed to the homeowner (account holder) on their next SHELD bill if the necessary paperwork is not completed and submitted prior to work beginning. Fee table listed below.
| For Calls To Respond During The Day | One Time Fee of $125.00 |
| For Call After Hours | One Time Fee of $300.00 |
*Manual bypass lever required for all electric meters in South Hadley.
Service Request Form – Electronic Option
Service Request Form – PDF Version