• 85 Main Street, South Hadley
    General: 413-536-1050, Mon-Fri 8:30-4:30
    Emergencies & Outages: 413-536-1050, 24/7
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Rates

Residential Service

Delivery Charge
Customer Charge$5.00
Distribution Charge$0.04179 per kWh
Distribution Adjustment Charge/Credit0.02414 per kWh
Power Supply Charges
Power Consumption Charge$.08929 per kWh
Power Adjustment Charge / Credit($0.00198) per kWh
NYPA Credit$0.0000 per kWh
Generation Credits
Distribution Generation Credit($0.05669) per kWh
Residential Discount6% of Customer Charge, Distribution Charge & Power Consumption Charge (When paid in full within 14 days of bill date)

Residential Electric Heat Rate

Delivery Charge
Customer Charge$5.00
Distribution Charge$0.04016 per kWh
Distribution Adjustment Charge$0.02414 per kWh
Power Supply Charges
Power Consumption ChargeDecember – April
First 800 kWh$0.07929 per kWh
Over 800 kWh$0.06929 per kWh
Power Consumption ChargeMay - November
First 800 kWh$0.08889 per kWh
Over 800 kWh$0.09989 per kWh
Power Adjustment Charge($0.00198) per kWh
NYPA Credit0.00000
Generation Credits
Distribution Generation Credit($0.05669)
Residential Discount6% of Customer Charge, Distribution Charge & Power Consumption Charge (When paid in full within 14 days of bill date)

Understanding Your Bill

Customer Charge

The Customer Charge pays for the cost to service an electric account including metering, administrative and billing services. The Customer Charge is not dependent on the amount of electricity used.

Distribution Charge

The Distribution Charge pays for the costs of local delivery of electricity to retail customers. It covers the costs to build and maintain the local electric system, including substations, transformers, poles, and wires, as well as administrative and other costs necessary to run the utility.

Dist Adjust Chg / Cr

The Distribution Adjustment Charge / Credit represents the difference between the utilities average cost of local delivery of electricity to retail customers and the base delivery costs. It is calculated as a charge or credit over time in order to levelized fluctuations in actual delivery costs.

Power Consumption Charge

The Power Consumption Charge pays for the costs related to the generation and purchase of electricity, transmission of that electricity from its source to the utility, and other costs necessary to meet our customers energy needs.

Power Adjust Chg / Cr

The Power Adjustment Charge / Credit represents the difference between the utilities average power costs and the base power costs. It is calculated as a charge or credit over time in order to levelized fluctuations in actual power costs.

NYPA Credit

The NYPA Credit represents savings realized from low cost hydroelectric projects; these savings are applied to all residential customers kWh as a credit.

Rate Information

Terms and Conditions for Electric Service 
Residential Service
Residential Space Heating Service
Street Lighting
Security Lighting
Power Adjustment Charge / Credit
NYPA Hydropower Credit
Distribution Adjustment Charge / Credit

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