• 85 Main Street, South Hadley
    General: 413-536-1050, Mon-Fri 8:30-4:30
    Emergencies & Outages: 413-536-1050, 24/7
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Heating Assistance

There is support available for South Hadley families who
need help staying warm.

COVID-19 Update from Community Action

In response to and in recognition of the current COVID-19 health crisis, CAPV Fuel Assistance has moved to remote operations for the indefinite future. Our offices are currently closed to the public. In order to do our part to keep employees, clients, and community members safe, we have adapted our services by eliminating in-person contact. We are utilizing technology to communicate. We can still be reached by phone, but please be patient if there is a delay in our usual time frame for responding. Thank you for understanding.

Helping Local Families

Each winter, Community Action helps warm hundreds of Franklin and Hampshire County families. Available to both homeowners and renters, the Fuel Assistance Program helps income-eligible participants afford their home heating expenses. Program eligibility is determined by the family size and gross annual household income. Learn more by visiting www.communityaction.us.

How Fuel Assistance Works
What to bring to your Fuel Assistance Appointment

Income eligibility and benefit levels

Household SizeTotal Gross Yearly Income Must Be Equal to or Less Than the Below Totals

If this is your first time applying or you did not have an active application within the past two year, a phone intake is required. Contact Community Action at 413-774-2310. If you get their voicemail, it is best to leave a message.

The Salvation Army Good Neighbor Energy Fund

The Massachusetts Good Neighbor Energy Fund is available to any Massachusetts resident who, because of temporary financial difficulty, cannot meet a month’s energy expense and is not eligible for state or federal assistance. Income must fall between 60 and 80 percent of the state’s median income levels. For more information visit www.magoodneighbor.org.

Income eligibility guidelines for 2021-2022 are as follows:

Household SizeTotal Gross Yearly Income
1$40,952 - $54,601
2$53,552 - $71,401
3$66,152 - $88,201
4$78,752 - $105,001
5$91,352 - $121,801
6$103,952 - 138,601
7$106,315 - 141,752
8$108,677 - $144,902

You may apply for assistance by directly contacting your local Salvation Army Service Center.

Holyoke Corps
271 Appleton Street
Holyoke, MA 01040-0544
Phone: 413-532-6312

Senior citizens can learn more about additional assistance from the South Hadley Council on Aging by contacting them at 413-538-5042.

All contents © 2022 South Hadley Electric Light Department.