Helping Local Families
If you live in the SHELD service area your home or apartment relies on electric heat, there is help available if you are struggling to afford your bills during winter.
Senior citizens can learn about available assistance from the South Hadley Council on Aging; call them at 413-538-5042..
Additionally, SHELD can help any eligible household with the heating assistance application process — right in our Main Street office. You will get help with your application and answers to your questions, face-to-face, from a qualified fuel assistance representative from our partner organization, the Franklin Community Action Commission.
Please note: you must schedule your appointment in advance. Call us at 413-536-1050, Ext. 102 (Kelly) or Ext. 103 (Donna) to schedule your appointment and to learn what documentation you'll need to bring when you come in.
Appointments are available on the first and third Wednesdays of each month, starting in January 2018.
• First Wednesday appointments can be scheduled between 9:00 AM and 1:00 PM
• Third Wednesday appointments can be scheduled between 11:30 AM and 3:30 PM
You may find it helpful to download their Fuel Assistance Program brochure (PDF).