Like Our Facebook PageYour Monthly Bill
Your bill states your account number, which you need to login the first time.
The SHELD Customer Service Portal
The Customer Service Portal enables you to make online payments, as well as manage your account settings (such as paperless billing or automatic payments) or view your usage history.
There are additional instructions within the portal, and you can also download our guide to your online account (PDF) to have it available for reference.
Ready? Go to the SHELD customer service portal.
Here Is What You Will Need
Payment Method
Have your bank account and routing numbers handy, or a valid credit card.
Password & Contacts
You should select a new password after initial login, and enter contact information for alerts.
What To Do The First Time
Select 'Make Payments'
This prompts your initial login; don't use the "Login" link until after initial set-up.
Enter Account Number
Find your account number on your monthly bill and enter it as instructed.
Enter Password
The very first time you login, your account number will also be your password.